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Your Trusted Partner

for NDIS Services

My Disability Provider is a registered NDIS (National Disability Insurance Scheme) Service Provider, delivering quality disability services and support to Melbourne and Queensland participants with permanent and significant disabilities.

Please visit the NDIS website to see if you are eligible.

Know More About Us

My Disability Provider

At My Disability Provider, our commitment lies in improving the lives of those living with significant and permanent disabilities. We take pride in our ability to deliver comprehensive and tailored NDIS services. Our dedicated professionals work tirelessly to ensure that our clients receive the highest quality care and support, enabling them to lead comfortable and fulfilling lives.

As a registered service provider, My Disability Provider adheres to the NDIS Code of Conduct, ensuring we deliver services of the highest standard. We work within the parameters set by the National Disability Insurance Agency but go beyond to deliver person-centred care that empowers individuals and enriches their lives.

We understand that each individual’s needs and circumstances are unique. Therefore, we offer a wide range of services tailored to each client’s specific needs. From personal care and household tasks to specialist disability accommodation and community access, My Disability Provider offers the full spectrum of services supported by the NDIS, Victoria, New South Wales and Queensland. Additionally, we collaborate closely with other disability support agencies and disability organisations in Melbourne and other regions, ensuring our clients get the comprehensive care they deserve.

20K+
CLIENTS

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What Is The NDIS?

National Disability Insurance Scheme

The National Disability Insurance Scheme (NDIS) is a governmental initiative to provide Australians with disabilities the resources and support they need to live fulfilling, independent lives. It covers a wide range of personal support and services, enabling individuals to participate actively in their communities and pursue their goals.

If you are an Australian citizen or permanent resident between the ages of 7 and 65 and have a permanent and significant disability, you may be eligible for the National Disability Insurance Scheme (NDIS).

The NDIS is a whole-life approach to disability, aiming to provide people with disabilities the resources they need in order to live independent and meaningful lives. The NDIS provides individuals with the opportunity to work towards their goals and lead a life of choice and control.

What We Offer

Our NDIS Services

At My Disability Provider, we strive to meet the needs of our clients. We provide services that are tailored to suit individual circumstances and preferences, enabling them to lead meaningful, enriching lives.

We offer the full spectrum of services supported by the NDIS, including:

Assistance With Personal Care & Daily Activities

We provide assistance with personal care and daily activities, such as showering, dressing, and taking medication. Our team of experienced professionals is here to help you maintain your independence and remain safe in your home.

Assistance With Social & Community Participation

We assist our clients with social and community participation, helping them to build relationships with their peers. We provide support with leisure and recreational activities, work placements, and training.

Respite Care (STA) & SIL Accommodation

Our respite care and Specialist Therapeutic Accommodation (STA) services provide short-term relief for both clients and their families. We can also assist with finding suitable Supported Independent Living (SIL) accommodation for individuals requiring more permanent placements.

Nurses For High Needs Participants

For NDIS participants with higher needs, we provide nurses who can assist with medical and therapy-related activities. We can help with wound and medication management, physical therapy, emotional support, and more.

Specialist Disability Accommodation

Our SDA homes are designed exclusively to accommodate people with extreme functional impairment and high-level care needs. As a registered and trusted NDIS service provider, families can rely on us knowing that their loved ones with complex support needs have comfortable accommodations. 

Support Coordination

Navigating the world of disability support services can be overwhelming. Our support coordination service offers participants and their families expert guidance in understanding and accessing the support services available to them. 

Our Expertise

Team
of Experts

The Disability Provider team comprises a group of former experts with strong backgrounds in various fields related to disability support. Whether you are self-managed, NDIA Managed or plan-managed, our dedicated and knowledgeable disability support workers are here to provide you with the highest quality care and support.

Dedicated Support Coordinators

Our team of passionate NDIS Support Coordinators are here to help you navigate the NDIS system. We understand that setting up an NDIS plan can be confusing, so let us guide you through the process and assist you in managing your plan. We will provide you with advice and support to ensure your transition into the NDIS is a smooth one.

Privacy
and Dignity

Our team of NDIS providers is committed to ensuring the privacy and dignity of our clients. We take great care to ensure that all personal information remains confidential and always strive to deliver services in a respectful and dignified manner.

How Does It Work?

Our Work Process

We ensure that you are comfortable and supported throughout the NDIS process. Our work process is designed to take the hassle out of managing your NDIS plan, leaving you free to focus on living your life.

Assessing Your Support Needs

The first step is to meet with us for a free, no-obligation support needs assessment. This is an opportunity for us to learn more about you or your loved ones and to understand your unique circumstances and needs. We will also discuss your goals for the future and how we can best support you to achieve these.

Step 01

Develop a Personalised Service Plan

Once we have completed the support needs assessment, we will work with you to develop a personalised service plan. This plan will outline the services and support we will provide and how often these will be delivered. We will also identify any other health professionals or services you may need to be involved in your care.

Step 02

Start Receiving Support

Once the service plan is finalised, we will provide you with the support and services you need. We will work with you to ensure that these are delivered in a way that meets your individual needs and preferences. We will also review your service plan regularly to ensure that it continues to meet your needs.

Step 03

Step 01

Assessing Your Support Needs

The first step is to meet with us for a free, no-obligation support needs assessment. This is an opportunity for us to learn more about you or your loved ones and to understand your unique circumstances and needs. We will also discuss your goals for the future and how we can best support you to achieve these.

Step 02

Develop a Personalised Service Plan

Once we have completed the support needs assessment, we will work with you to develop a personalised service plan. This plan will outline the services and support we will provide and how often these will be delivered. We will also identify any other health professionals or services you may need to be involved in your care.

Step 03

Start Receiving Support

Once the service plan is finalised, we will provide you with the support and services you need. We will work with you to ensure that these are delivered in a way that meets your individual needs and preferences. We will also review your service plan regularly to ensure that it continues to meet your needs.

Not All Disability Service Providers Are Equal

What Sets Us Apart?

Here are just a few of the things that set us apart from the rest:

Holistic Approach to Health and Wellbeing

We recognise that physical, mental, and social wellbeing are interconnected. Our team of experienced professionals is passionate about what they do and will go above and beyond to ensure that you receive the best possible care.

Flexible & Reliable Service Delivery

We understand that no two NDIS participants are the same and that each individual has their own unique needs and preferences. We offer flexible service delivery options to ensure that you receive the support you need when you need it.

No Locked-In Contracts

You should be free to choose the service provider that best meets your needs. That’s why we don’t lock our participants into contracts – you are free to cancel or change your services anytime.

Certified Team of Multilingual Experts

We have a team of certified multilingual experts who can provide you with support in your preferred language. Now, you can receive the care and support you need in a language you feel comfortable with.

Hear What Our Clients Have to Say

Testimonials

5/5

“I have been receiving services from My Disability Provider for the past two years, and I can’t thank them enough. The level of care and attention I receive from their team is far beyond my experiences with other service providers. They truly understand my needs and adapt their services to suit my lifestyle. I feel more independent and confident since I started working with them.”

David Anderson

Melbourne

5/5

“With My Disability Provider, I have found more than just a service – I’ve found a community that genuinely cares. They’ve helped me nurture my social connections and have supported me in participating in community events. Their team has been a pivotal part of my journey towards independence and self-confidence. I would recommend them to anyone in need of compassionate disability support.”

Sarah Thompson

Queensland

5/5

“When my son was diagnosed with a permanent disability, we were lost. But My Disability Provider stood by us, guiding us through every step of the NDIS process. Their personalised care plan has made a significant difference in my son’s life, and their multilingual support is a boon, as we are non-native English speakers. We are grateful for their unwavering support and understanding.”

Max Ferguson

Melbourne

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