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About Us

We Care for Your Well-Being.

Who We Are?

My Disability Provider is a trusted, well-reputed, and registered NDIS service provider. We extend our specialised support services to participants and their families in Victoria, Queensland, and New South Wales. With a commitment to excellence and a heart dedicated to care, we empower individuals between 7 and 65 to enjoy quality and independent living with dignity, love, and respect.

Our Values

At My Disability Provider, our values are a part of our DNA and serve as the guidelines for how we work and serve. These include:

  • Compassion– Every action we take is infused with empathy, care, and genuine concern for the well-being of our participants.
  • Professionalism– We uphold the highest standards in all aspects of our services, ensuring reliability and expertise.
  • Collaboration-Our team works closely with participants, families, and caregivers to deliver service excellence.
  • Transparency-We strive to serve with integrity. Open communication and honesty guide our interactions, building trust and fostering a positive experience.
  • Inclusivity– We foster inclusivity, reflected in our policies, procedures, and practices.
  • Diversity– We embrace diversity and recognise every individual’s unique strengths.

Our Mission:

“To provide top-tier NDIS services that empower participants’ lives independently on their own terms. Through personalised support and individualised care plans, we ensure our participants receive the best possible assistance that helps them achieve their goals and enjoy the best life.”      

Our Vision

“To create a society where individuals with disabilities are enabled to lead fulfilling lives, the way they want.”

What We Do?

At My Disability Provider, we provide a full suite of NDIS support services. With a participant-centered approach, we ensure every individual’s journey is carefully curated to enhance their quality of life. Our services include but are not limited to the following:

  • Supported Independent Living
  • Community Access
  • Specialist Disability Accommodation
  • Support Coordination
  • Personal Care
  • Respite Care

We assist all people with disabilities, including participants with complex care needs and extreme functional impairment.  

How We Do It?

Our promise of excellent NDIS services is not just a statement but a commitment guiding our daily actions. We are here to make a positive difference in the lives of our participants, ensuring they experience the highest quality of care and individualised attention.

At My Disability Provider, our approach is centred around open dialogue, transparency, and shared decision-making. This allows us to work cohesively with families, caregivers, and participants and provide value-adding support and services that participants need to enjoy a healthy, happy, and independent life.

Our team members are not only skilled and accredited professionals but also compassionate individuals who genuinely care about the well-being of our participants. Our staff undergo continuous training to stay updated on the latest practices, ensuring they deliver care that’s not just competent but also empathetic and nurturing.

Hear What Our Clients Have to Say



“I have been receiving services from My Disability Provider for the past two years, and I can’t thank them enough. The level of care and attention I receive from their team is far beyond my experiences with other service providers. They truly understand my needs and adapt their services to suit my lifestyle. I feel more independent and confident since I started working with them.”

David Anderson



“With My Disability Provider, I have found more than just a service – I’ve found a community that genuinely cares. They’ve helped me nurture my social connections and have supported me in participating in community events. Their team has been a pivotal part of my journey towards independence and self-confidence. I would recommend them to anyone in need of compassionate disability support.”

Sarah Thompson



“When my son was diagnosed with a permanent disability, we were lost. But My Disability Provider stood by us, guiding us through every step of the NDIS process. Their personalised care plan has made a significant difference in my son’s life, and their multilingual support is a boon, as we are non-native English speakers. We are grateful for their unwavering support and understanding.”

Max Ferguson


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